Terms and Conditions for Testament Health and Wellness Clinic 

Terms & Conditions

1. General Information

These Terms and Conditions apply to all services provided by Testament Health and

Wellness to its clients. By booking or attending any appointments, you agree to these Terms

and Conditions. Please read them carefully.

2. Services Provided

The Clinic offers the following services:

  • Naturopathy: Naturopathy involves a holistic approach to health and well-being using a range of natural therapies. These therapies are designed to support the body’s innate ability to maintain balance and optimise health but are not intended to diagnose, treat, or cure any medical condition.
  • Nutritional Therapy: Nutritional therapy provides personalised guidance on diet and lifestyle. The service includes dietary advice, recommendations on nutritional supplements, and lifestyle modifications. These approaches support general wellbeing and help optimise nutrition, without the intention of diagnosing, treating, or curing any medical condition.
  • Intravenous Nutrient Therapy & Intramuscular Injections: IV nutrient therapy involves the infusion of vitamins and nutrients through an intravenous line, while intramuscular injections deliver nutrients directly into the muscle. Both therapies are designed to support hydration and overall wellness. These services are not intended to diagnose, treat, or cure any medical condition.
  • Phlebotomy: Phlebotomy services may be used to collect blood samples for the purpose of health screening and wellness assessments. These samples may be used in conjunction with advanced laboratory testing to provide insights into nutritional status, hormonal balance, or other wellness indicators. This service is offered strictly for informational and wellness purposes and is not intended to diagnose, treat, or cure any medical condition.
  • Advanced Testing: Advanced testing may include laboratory analyses such as functional, nutritional, hormonal, or microbiome assessments. The purpose of these tests is to gather detailed information to support personalised wellness recommendations. Test results are interpreted from a functional health perspective and are not intended to replace conventional medical diagnosis or treatment.

3. Booking and Appointment

  • Appointments: Appointments can be booked online via the website or by calling the clinic. You will receive a confirmation email once your appointment is successfully scheduled.
  • Deposit: A deposit is required to secure your booking. This deposit will be deducted from the total appointment fee.
  • IV and IM Nutrient Therapy: IV and IM nutrient therapy will be charged in full in advance and is non-refundable, as it is bespoke to each individual.
  • Cancellation and Rescheduling: We require a minimum of 24 hours’ notice for cancellations or rescheduling. If you cancel or reschedule with less than 24 hours’ notice, a cancellation fee of 50% of the appointment fee will apply. No-shows will be charged the full appointment fee. In specific circumstances, I will try to accommodate changes in date, but I cannot guarantee availability.
  • Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you. However, your appointment time may be shortened, and you may still be charged the full appointment fee.

4. Client Responsibilities

  • Health Information: You are responsible for providing accurate and complete health information to our practitioners, including any pre-existing conditions, medications, allergies, or other relevant health details. This ensures that the services provided are suitable and safe for your needs.
  • Consultation Outcomes: While we strive to provide the highest quality care, the services provided are intended to support general health and well-being. Results from services may vary between individuals, and we do not make any guarantees regarding outcomes.

5. Confidentiality and Privacy

  • Personal Information: We are committed to protecting your privacy and will handle your personal data in accordance with our privacy policy. Personal information, including medical history and any other sensitive data, will only be shared with your consent or where required by law.
  • Medical Records: All records created, and information disclosed during consultations are confidential and remain the property of the client. You have the right to access and request copies of your records at any time. These will be provided to you securely and in accordance with applicable data protection regulations. Your personal data is protected under the General Data Protection Regulation (GDPR), ensuring that your information is securely stored, handled, and processed with your privacy and rights in mind.

6. Insurance and Regulation

  • Professional Insurance: All therapies provided at Testament Health and Wellness are fully insured to ensure that you receive the highest standard of care and protection during your treatment.
  • Regulation and Professional Standards: Testament Health and Wellness and its practitioners are regulated by The Association of Naturopathic Practitioners. Our practitioners adhere to the professional standards set by this body to ensure safe and effective care is delivered at all times.

7. Payment and Fees

 Fees: All fees for services rendered are clearly outlined at the time of booking.

Payment is due at the time of the appointment or as otherwise agreed upon.

 Accepted Payments: We accept payments by credit card, debit card, cash, or other

approved methods. Payment terms may vary for IV nutrient therapy and IM

injections, which are required to be paid in full in advance.

 Insurance: We do not currently accept insurance. Payments for services are the

responsibility of the client.

8. Safety and Health Considerations

  • Naturopathy and Nutritional Therapy: These services aim to support general health and wellness using natural methods, including lifestyle advice, dietary recommendations, herbal and supplement guidance, and energetic therapies such as homeopathy, tissue salts, and Bach flowers remedies. These services are intended to promote overall well-being and are not designed to diagnose, treat, or cure any medical conditions.
  • IV Nutrient Therapy: This service is designed to support hydration, energy, and overall wellness through the intravenous administration of nutrients. It is not intended to treat or cure any medical conditions and should not be considered a substitute for medical advice or treatment.
  • Phlebotomy: Blood collection is conducted in a safe and professional manner by trained practitioners. It is used solely for the purpose of wellness screening or functional assessments. Phlebotomy services are not intended to diagnose or treat any medical condition and do not replace the need for medical investigation or treatment by a licensed healthcare provider.
  • Advanced Testing: Functional and advanced laboratory testing is used to provide insights into aspects of health such as nutrition, hormones, digestion, or other wellness indicators. These tests are not diagnostic and are interpreted from a wellness and functional perspective. They are intended to complement, not replace, conventional medical evaluation or treatment.
  • Risks and Disclaimer
  • Service Risks: All services, including naturopathic therapies, nutritional therapy, IV/IM nutrient therapy and Phlebotomy come with inherent risks. These services are intended to support general health and well-being, but no service is without risk, and individual responses to services may vary.
  • No Guarantees: While we aim to provide the highest quality care, we do not make any claims, promises, or guarantees regarding the outcomes or effectiveness of any of our services. These services are complementary and should be viewed as supportive rather than curative.
  • Professional Advice: Our services are designed to complement your overall health and wellness. However, they are not intended to replace medical advice. It is important to consult with your doctor or healthcare provider before starting any new treatment or therapy, particularly if you have underlying health conditions.
  • Qualified Practitioners: All of our practitioners are highly trained and qualified in their respective fields. They have completed the necessary education and training to provide safe, effective services, ensuring that your care is in capable hands. However, please note that our practitioners are not medical doctors (MDs) and do not practice conventional medicine or provide medical diagnoses or treatments.

9. Limitations of Liability

  • The Clinic will not be held liable for any complications, adverse reactions, or injuries arising from the services provided, except in cases of gross negligence or malpractice by the Clinic’s practitioners.
  • We are not responsible for any loss, damage, or injury resulting from your failure to follow the advice and recommendations provided by our practitioners.

10. Medical Emergencies

In case of a medical emergency, you should immediately seek care from an appropriate medical professional. Our clinic does not provide emergency medical services, and we strongly encourage you to contact your healthcare provider or visit an emergency room for urgent medical issues.

11. Modifications to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any

changes will be posted on our website, and the updated Terms and Conditions will apply to

all services provided after the date of the update.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in United Kingdom

13. Contact Information

If you have any questions about these Terms and Conditions or need further information,

please contact us at:

  • Testament Health and Wellness
  • Phone Number: 07990572272
  • Email Address: [email protected]
  • Website: testamenthealthandwellness.co.uk

By booking or attending any appointment at Testament Health and Wellness, you agree to these Terms and Conditions.